![]() ![]() Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.Īll persons must take the necessary steps to mitigate damage that may be caused by a planned service interruption or power outage. It includes the power outages and scheduled interruptions that are currently underway. The service status by region report indicates the number of customers without power in each region of the province. That’s why it’s important to report power outages or downed lines to them so they can help. The electricity you purchase from Reliant or any retail provider is delivered to your home by the infrastructure, including wires, transformers, and poles, maintained by your TDSP. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.). While we supply your electricity, your TDSP delivers it. While Hydro-Québec updates the information on outages and planned service interruptions on the maps and in the service status by region report, it cannot guarantee the accuracy or content of this information, including when service is expected to be restored.Ĭertain outage areas may not be listed on the maps. It is the responsibility of local occupants to protect their property. Under no circumstances shall Hydro-Québec be held liable for any use of or inability to use the information on the maps or service status by region report. It is presented based on the time zone to which the device is set. The information provided by the power outages information service is approximate.
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